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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Hamaad Chaudhry

September 18, 2023

5  out of  5 rating by Hamaad Chaudhry
"Vivica made it super easy for me to communicate with her via text. She was understanding to my needs and helpful in customizing my insurance."

Betsy Davis

August 28, 2023

5  out of  5 rating by Betsy Davis
"I have been with Jerry for over 2 decades. He and his staff have always been helpful. Last week I had a question for him and he returned my call promptly which I appreciated. I think he has my best interest at heart and I trust he will continue to offer me the coverage that meets my needs."

Mani Sampathkumar

August 18, 2023

5  out of  5 rating by Mani Sampathkumar
"Vivica has been absolutely fantastic following up with me with reduced rates for insurance and advising correctly. I liked her honest & patient approach and would definitely recommend statefarm in her care."

kristin middleton

August 16, 2023

5  out of  5 rating by kristin middleton
"Jerry Heckman is the agent you have been looking for! I have been a State Farm customer for over 30 years. And with Jerrys agency for over 20 years. His staff is fantastic but more importantly he responds personally when I need him to guide me thru specific coverages. My aging parents have a level of comfort also knowing we have such a terrific agenct and State Farm as our insurance company."

Mary Lopez

August 9, 2023

5  out of  5 rating by Mary Lopez
"Mom with two toddlers and never had a chance to go in the office. I received a call to schedule a meeting with Mr. Heckman in person and I explained to the agent my kids for the life of me will not allow me a proper sit down meeting and she offered a phone meeting. Just got off the phone with Mr. Heckman and went through my options for my concerns for life insurance policy. He knows what he’s talking about in this industry and made me feel so secure with the plan we’re setting in motion for my husband and our kids future. I’m glad I picked his office for my insurance needs. Mind you I have about 6 policies with them and still need to meet them in person. The ladies in the office as well go above and beyond and understand and with a quick email or text get my issues resolved. Much appreciated!"

Olawah Mind

July 31, 2023

5  out of  5 rating by Olawah Mind

Valeria Triplett

July 27, 2023

5  out of  5 rating by Valeria Triplett
"Thank you, Vivica! I appreciate your quick assistance and professionalism."

Francine Donley (Fran)

July 26, 2023

5  out of  5 rating by Francine Donley (Fran)
"Erika was very professional, courteous and answered all my questions. I would recommend Erika to my friends and family without hesitation."

King Opoku

July 23, 2023

5  out of  5 rating by King Opoku
"Erika was very knowledgeable and professional. She answered many of my questions and was really helpful. I would definitely recommend this agency!"

maria martinez

July 19, 2023

5  out of  5 rating by maria martinez
"Always very helpful when we go and need our questions answered. My family and I have been with them for 15+ years and are very satisfied with all the help we get any time we need it!"

Lori Stearns

July 18, 2023

5  out of  5 rating by Lori Stearns
"Hello All, I just moved to Texas and Jerry was a very big help starting my Insurance here in a new state.."

Brennan Bridges

July 17, 2023

5  out of  5 rating by Brennan Bridges
"Super quick and super simple, I was in and out in 10 minutes with renters insurance. Thanks to account representative Erika Atondo I am now covered"

Ana Garcia

July 12, 2023

5  out of  5 rating by Ana Garcia
"Excelente atención por parte de Erika ,te ayuda muchísimo a encontrar buena póliza y precio.🙏 (Translated by Google) Excellent attention from Erika, she helps you a lot to find a good policy and price.🙏"

Chris Smith

June 22, 2023

5  out of  5 rating by Chris Smith
"Erika was personable, understanding, professional, and willing to help in every way! She saved me a few bucks (OK more than a few) and gave me better coverage and more of everything!"

Bekki Jones

June 21, 2023

5  out of  5 rating by Bekki Jones
"Today I stopped in to get a personal auto quote. And I was impressed with the way the office staff made me feel important, even though I wasn't even a customer yet. Erika Atondo was especially helpful. She answered all of my questions and gave me all of the options so I could make an informed decision. Two thumbs way up!!"

Bill Banks

June 13, 2023

5  out of  5 rating by Bill Banks
"I have been a customer for many years and have been very satisfied. Jerry is very personable and his staff is great!"

Jose Iglesias

May 25, 2023

5  out of  5 rating by Jose Iglesias
"We've been using Jerry Heckman for years! Always wonderful customer service and very friendly staff!"

Swastik Nanda

May 17, 2023

5  out of  5 rating by Swastik Nanda
"Great experience. Professional and fast service."

Lady Loki

May 7, 2023

5  out of  5 rating by Lady Loki
"This is my second time over with this agency and I must say to service was amazing! I worked with Erika to get renters insurance and the process was quick, easy, and simple. Took me about 15 minutes to get the right plan, all the information needed, and my policy started. Thankful I had Erika again, she was a great help!"

Zewtir Belete I

May 4, 2023

5  out of  5 rating by Zewtir Belete I
"Very good service"

Ramona Thompson

April 26, 2023

5  out of  5 rating by Ramona Thompson
"We have been with Jerry Heckman for over 30 years and have no plans to change. We get all the coverages we require and quick, friendly service to boot!"

J Charney

April 21, 2023

5  out of  5 rating by J Charney
"I would like to thank Jerry and Elizabeth for their help recently in setting up a new home insurance policy and also the detailed review and update of my current insurance policies. Jerry spent a large amount of time meeting with me in person and reviewing the various details of my insurance policies ensuring that I was adequately covered while also maintaining my affordability constraints. Elizabeth did a great job working with me to incorporate a new homeowner's insurance policy. She did an excellent job answering any questions I had as well as making sure the new home owner's policy met my needs. It is a privilege working with such friendly and professional folks like Jerry and Elizabeth! My wife and I have been with Jerry for almost 40 years and highly recommend Jerry and his staff to anyone in the market for insurance needs!"

barry jones

April 18, 2023

5  out of  5 rating by barry jones
"Erika Atondo was awesome, she helped me out big time.."

Chance Turner

April 15, 2023

5  out of  5 rating by Chance Turner
"Great experience with Vivica!"

trevor wilson

April 13, 2023

5  out of  5 rating by trevor wilson
"Saved about 20% on auto insurance by switching here from Progressive! The team was knowledgeable and made the transition seamless. Would highly recommend switching to save!"