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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Deborah Kirby

April 15, 2024

5  out of  5 rating by Deborah Kirby
"A very good experience working with Jerry Heckman and his staff. Jerry reviewed my existing insurance for proper coverages and possible discounts for any savings. He was professional & answered my questions. He and his staff always have a cheerful, helping attitude. I would definitely recommend him to friends and family."
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Joseph Bounlak

April 11, 2024

5  out of  5 rating by Joseph Bounlak
"Brenda was very helpful, thank you for helping me choose a life policy"
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trevor wilson

April 10, 2024

5  out of  5 rating by trevor wilson
"Saved about 15% on auto insurance by switching here from Progressive! Would highly recommend switching to save. The team is super friendly and knowledgeable!"
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Elbin Jose Padilla Yari

April 9, 2024

5  out of  5 rating by Elbin Jose Padilla Yari
"Brenda muy agradecido con tu atención, un excelente trato, y despejaste todas mis dudas muy agradecido con tu atención gracias"
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Maverick Myers

April 4, 2024

5  out of  5 rating by Maverick Myers
"I’ve been with Jerry for over 25 years. I have All of my insurance with him. My Homeowners, Auto, Life, Boat ,Motorcycle. Jerry and ALL of his staff have always been knowledgeable, thorough, helpful, professional, respectful. Anytime I’ve had an issue or needed to make changes. It’s only taken one phone call to the office and everything’s been resolved. I’m extremely happy with the service he and his staff provide. Bret Myers"
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Joe Kipp

April 4, 2024

5  out of  5 rating by Joe Kipp
"Jerry has been my agent for 20 years. Always responsive when I have a need. He is very clear on explaining State Farm products. I have recommended him to friends and family."
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Jen Ramos

April 4, 2024

5  out of  5 rating by Jen Ramos
"Muchas Gracias a Brenda por toda tu ayuda, Gracias por tu tiempo y explicarnos todo en Español. And to Jerry , Thank you for your excellent service and for always being there for us. For sure, I would recommend him to family and friends."
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Dan Wilson

April 4, 2024

5  out of  5 rating by Dan Wilson
"I’ve been with Jerry’s office for over 20 years. He and his staff are always super helpful and knowledgeable. Wouldn’t have my insurance any place else."
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steve delin

April 2, 2024

5  out of  5 rating by steve delin
"Awesome agent and someone who cares about you"
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W Chisum

April 2, 2024

5  out of  5 rating by W Chisum
"I couldn't be happier working with Jerry and this State Farm branch! Recently the have helped me with my Auto, Homeowners, and life insurance. I felt Jerry and his team went the extra mile getting me and my family the policies that I really needed and never tried to over sell or hard sell me. They had a lot of patience with me explaining in detail each policy so I felt comfortable knowing what I was buying. I've owned my own business now for 20yrs and have come to really appreciate real customer service and professionalism! I pass probably 15 State Farm agencies on my from Fort Worth just to deal with Jerry and this branch!"
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Johnny Herrera

April 1, 2024

1  out of  5 rating by Johnny Herrera
"This guy is just a terrible person he treats his customers bad and his employees bad. Please pray for him."
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March 20, 2024

1  out of  5 rating by lopazor
"Jerry will change rates in the middle of a term, without explanation or notice. He is very predatory, stay away,. When I called him on it, he simply hung up on me. He had no proof of notice that was given. If you like your bank account unraided, stay far, far away! He is also racist and had the nerve to write that I am a pig, which is a derogatory term for people from Portugal, Italy, Greece or Spain. I am Spanish. Just because he says he is not predatory, doesn’t make him so. I will file a complaint with the Texas Department of Insurance."
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Carlos Villatoro

March 13, 2024

5  out of  5 rating by Carlos Villatoro
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Iris Bonilla

February 13, 2024

5  out of  5 rating by Iris Bonilla
"Exelecte brenda es amable y te explica muy bien se ase entender muy buena experiencia ablando con brenda"
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Patsy Dominguez

February 10, 2024

5  out of  5 rating by Patsy Dominguez
"Brenda is such the professional. So helpful. So personable. Beautiful smile! Spent ample time. Very satisfied with her customer service."
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Silvia M

January 25, 2024

5  out of  5 rating by Silvia M
"Brenda es muy amable y responde todas mis preguntas estoy feliz con su servicio. Gracias"
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Jim Wells

January 23, 2024

5  out of  5 rating by Jim Wells
"Caring Helpful Knowledgeable Had it very easy for us"
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Griselda Alvarez

January 22, 2024

5  out of  5 rating by Griselda Alvarez
"Vivica has been very helpful in transparent in the process of providing quotes. Very helpful, patient, and available to answer whatever questions I had. Great customer service."
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Brenda Rogers

January 19, 2024

5  out of  5 rating by Brenda Rogers
"Vivica responds to requests in a timely fashion. She sent the requested information from my loan officer in less than 24 hours! I so appreciate her sense of urgency and professionalism."
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Valerie Pinson Strane

January 19, 2024

5  out of  5 rating by Valerie Pinson Strane
"Vivica is very professional, efficient and kind! I appreciate her information and time spent on getting my insurance quote. Thank you!"
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Laura Martinez

December 19, 2023

5  out of  5 rating by Laura Martinez
"Vivica was so amazing by providing me with the best quote compared to others and in a timely manner. Highly recommend her 10/10 ! Thank you so much, Vivica."
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John R

December 12, 2023

5  out of  5 rating by John R
"I have been with Jerry as my agent for close to 10 years. He had dealt with all questions and issues in a very timely manner and when dealing with a big company like State Farm can be very time consuming for him, but he gets it done. I highly recommend Jerry Heckman."
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Michael Cruz

November 14, 2023

5  out of  5 rating by Michael Cruz
"Brenda was so helpful and went above and beyond to help me. She is a delight and I am so grateful."
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Taylor Ray

November 13, 2023

5  out of  5 rating by Taylor Ray
"Vivica took excellent care of me and answered all questions I had while having great customer service. You just don’t get that anymore. Thank you so much. You took so much stress off of me."
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November 8, 2023

5  out of  5 rating by DANA GRACE
"I have been a State Farm customer for over 38 years and delt with several agents in NM & TX. I found the staff at this State Farm Office is the best! They are top notch, seasoned professionals. The service they provide is with great knowledge of the insurance industry. Jordan is exceptional and I appreciate her assistance every time I work with her. I highly recommend this Agency. Sincerely, Dana Grace"